Contact Us
# Contact LuxGlow
## Get in Touch with Our Beauty Experts
Have questions about your LuxGlow LED Face Mask? Our dedicated customer support team is here to help you achieve your best skin yet.
## Contact Information
### π§ Email Support
**support@luxglow.ae**
- General inquiries and product questions
- Order support and tracking
- Technical assistance
- Response time: Within 24 hours
### π¬ Live Chat
Click the chat icon on our website for instant support
- Available: 9 AM - 9 PM UAE time
- Immediate responses during business hours
- Perfect for quick questions
## Business Hours
**Customer Support:**
- Sunday to Thursday: 9:00 AM - 9:00 PM
- Friday to Saturday: 10:00 AM - 8:00 PM
- UAE Time Zone (GMT+4)
**Order Processing:**
- Orders placed before 3 PM are processed same day
- Weekend orders processed on Sunday
## Frequently Asked Questions
**How do I use my LuxGlow LED Face Mask?**
Detailed instructions are included with your purchase. Use for 10-20 minutes daily for best results.
**What's your return policy?**
We offer a 30-day satisfaction guarantee. Contact us if you're not completely satisfied.
**Do you ship outside UAE?**
Currently, we only ship within the United Arab Emirates for fastest delivery.
**Is the LED technology safe?**
Yes! Our LED technology is FDA-approved and completely safe for daily use.
## Our Commitment
At LuxGlow, we're committed to:
- β
Exceptional customer service
- β
Fast response times
- β
Expert beauty advice
- β
100% customer satisfaction
Get in Touch with LuxGlow - Your Beauty Transformation Awaits
We're here to support you on your skincare journey! Whether you have questions about our LED therapy technology, need help choosing the right treatment, or want to share your amazing results, our dedicated team is ready to assist you.
π Customer Support Hours
Monday - Friday: 9:00 AM - 6:00 PM (UAE Time)
Saturday: 10:00 AM - 4:00 PM (UAE Time)
Sunday: Closed
π§ Email Support
General Inquiries: info@luxglow.ae
Customer Support: support@luxglow.ae
Technical Questions: tech@luxglow.ae
Partnerships: partnerships@luxglow.ae
π± WhatsApp Support
+971-XX-XXX-XXXX
- Instant messaging support
- Quick order assistance Β
- Real-time delivery updates
- Available during business hours
π¬ Live Chat
Click the chat icon on our website for instant support
Available: 9 AM - 9 PM UAE time
π Shipping & Delivery
- Free shipping across UAE
- 3-5 business daysΒ
- International shipping available
π― 30-Day Money-Back Guarantee
Not satisfied? We offer a full refund within 30 days of purchase.
π― Follow Us
Stay connected for skincare tips, exclusive offers, and customer success stories:
Instagram: @luxglow.ae
Facebook: LuxGlow UAE
TikTok: @luxglow
Ready to transform your skin? Contact us today and join thousands of satisfied customers who have discovered the LuxGlow difference!
*We're here to help you glow with confidence!*